Master Class | Is Good, Good Enough? Taking your Quality to the Next Level

An ongoing focus on quality improvement within your organization is critical – especially with Value-Based Purchasing on the horizon. Good should never be good enough. Use QAPI and process improvement to take your agency to the next level. A generalized approach to quality may not have the impact expected.

This virtual master class will discuss a process improvement project that we did including the positive results we obtained and the sustained improvement with repeats of the same process multiple times. In this virtual master class, you’ll get the steps you need to implement your own process improvement project.

Objectives

• Identify elements of a quality improvement project

• Discuss how to implement a personalized improvement project

• Explain ways to improve performance in PDGM

• Describe ways to objectively measure performance

Continuing Education