Join Netsmart and McBee for an overview of recent updates to the Conditions of Participation (CoPs) in hospice care. Hear from our experts as they share top deficiencies from 2023 and the impact on hospice agencies and their ability to gather data and monitor future results. Jennifer Hale from Compassus will share strategies for success with validating and inspiring your own program’s success trajectory. Whether validating your current practices or seeking immediate changes, this webinar will equip you with actionable insights to enhance your agency’s performance and prepare for future success.

Our experts will recap the implications of the 2023 hospice surveys and explore the newly introduced focus on quality, safety and oversight. The following insight will also be shared:

  • Overview of the 2023 survey process phases with a focus on Core Condition of Participation (CoPs) and associated CoPs, outlined in the State Operations Manual (SOM) Appendix M
  • Practical tips for leveraging best practices in monitoring and implementing successful Performance Improvement Plans (PIPs) to maintain survey readiness proactively
  • Common areas of increased risk, such as Emergency Preparedness and infection control, along with the heightened scrutiny surrounding chart review samples


  • Jennifer Hale, Vice President of Clinical Quality and Standards, Compassus
  • Ashley Hartwigsen, Director of Post Acute Client Strategy, Netsmart
  • Dawn Cheek, Director of Clinical Consulting, McBee
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