From the PDGM impacts we’ve seen within the home health industry so far, we know that having the most efficient and effective processes for documentation, diagnosis coding and OASIS accuracy are key for keeping operations on track and maintaining positive clinical and financial outcomes. This webinar will discuss the importance of monitoring key clinical KPIs for admission source, clinical groupings, comorbidity and functional distribution to ensure maximum value is being captured by your clinicians for a positive impact on your case mix weight and star rating. It will also provide key insights and lessons learned that will aid leadership in instilling best practices in these areas for optimal efficiency and accuracy. Attendees will hear from Steven Pamer, Administrator, Director of Rehabilitation at Cleveland Clinic on their organization’s specific experiences and successes under PDGM.


  • Understand challenges to accurate and timely diagnosis assignment and OASIS completion
  • Identify best practices that lead to improved clinical and financial outcomes under PDGM
  • Discuss key performance indicators (KPIs) for successful ICD-10-CM diagnosis assignment and OASIS accuracy


Karen Tibbs, RN, MS, HCS-D, COS-C
Senior Quality Manager, OASIS & Coding Services, McBee

Karen Tibbs, RN, MS, HCS-D, COS-C, Senior Quality Manager, OASIS & Coding Services, is a registered nurse with a Master of Science in Health Care Quality. She has 22 years of home care experience with extensive knowledge in medical review, regulatory compliance, ICD-10 and OASIS accuracy. Karen has earned the Home Care Coding Specialist – Diagnosis (HCS-D) and the Certificate for OASIS Specialist – Clinical (COS-C).

Steven Pamer, PT, MPA, GCS
Administrator, Director Of Rehabilitation Services, Cleveland Clinic Home Care

Steve has 29 years of home care experience as a business owner and serving organizations in various administrative capacities.  He also continues to serve patients through direct patient care. Steve currently serves as the Administrator and Director of Rehabilitation Services for Cleveland Clinic Home Care in Cleveland, Ohio.

Impacts of PDGM Webinar