Hospital finance departments have a saying: Get it right the first time.
Getting appropriate admission status and the required supporting documentation right isn’t as easy as it sounds. It requires the folks in finance to work hand-in-glove with nurses in the growing new field of utilization management.
In this episode of McBee CareThreads, Jonna Mayfield, Manager of Care Management at McBee, talks about how utilization management is integral to patient care and experience and to financial viability for hospitals.
Jonna digs deep into:
- The difference between utilization management and case management
- How COVID-19 has impacted utilization management
- Challenges to optimal utilization management in an acute care setting