eBook – Navigating PDGM and the COVID-19 Impact

A guide to keeping clinical operations on track during the pandemic.


The COVID-19 pandemic has created many new challenges for home health agencies that had only just begun adapting to the new Patient-Driven Groupings Model (PDGM). Agencies find themselves faced with a widespread pandemic impacting care delivery and clinical operations, as well as clinical and financial impacts from the new reimbursement model. On top of this, social distancing measures and stay at home state mandates have forced home health staff to be prepared to deal with patients refusing in-home care.

In this eBook, you’ll learn the COVID-19 and PDGM impacts that could directly affect home health clinical operations. Download this eBook to take a deep-dive into best practice strategies to help you manage the impacts of COVID-19 while staying compliant with PDGM.


  • Attaining clinical documentation from community & institutional referrals

  • Providing patient-centered care delivery

  • Patient mix impact on referrals, clinical groupings & functional impairment level

  • Managing patient access to care / refusal of in-home care