Written by Lisa Selman-Holman, VP of Education and Quality, and Michelle Horner, Manager of Clinical Consulting and Education
Case management in home health care is a rewarding yet challenging role, especially for clinicians who often face knowledge gaps that can hinder their effectiveness. As the healthcare landscape evolves, staying updated on best practices, regulations, and innovative care strategies becomes crucial. These knowledge gaps can lead to inconsistent patient care, poor outcomes, miscommunication, burnout among staff, and even have financial implications.
One significant challenge is the complexity of managing diverse patient needs. Clinicians must be well-versed in various medical conditions, treatment protocols, and community resources including Social Determinants of Health (SDoH). However, with rapid advancements in healthcare, it’s easy to miss critical updates.
Additional challenges exist for clinicians related to the compliant documentation of the provision of care including medical necessity, homebound status, plan for next visit, and other conditions of payment.
At McBee, we recognize these challenges and are committed to empowering clinicians with the knowledge they need to succeed. Our upcoming Case Management video-based mini-series is designed to bridge these gaps effectively. This series will cover essential topics such as:
- Best practices for patient assessment and care planning
- Strategies for effective communication and collaboration with multidisciplinary teams
- Updates on regulatory requirements and documentation standards
By participating in our educational offerings, clinicians can enhance their skills, improve patient outcomes, and foster a more supportive environment for both patients and caregivers. We believe that investing in education is key to overcoming the hurdles of case management in home health.
Take the first step toward transforming your approach to case management. Together, we can build a stronger foundation for effective, compassionate care in the home health setting. Stay tuned for more details and get ready to elevate your practice!
McBee Expert-Led Mini-Courses Include:
- Overview of Case Management in Home Health
- Medical Necessity
- Homebound Status
- Admission
- Care Planning
- Writing Frequencies
- Documenting Education & Patient Caregiver Response
- Plan for Next Visit
- Care Coordination
- LUPA Overview
- Recertifications
- Discharge Planning
- Medication Reconciliation
- Aide Supervision
- Time Management
- Star Ratings
- Patient-Driven Groupings Model (PDGM)
- Value-Based Purchasing (VBP)
- Discharge OASIS
- Social Determinant of Health (SDoH)
Each session will be available individually or purchase the full series. The case management series will be released soon on McBee Post-Acute Academy. In the meantime, elevate your expertise with our on-demand series “Mastering the Essentials: A Comprehensive Guide to Homecare Basics“.

About the Author
Lisa Selman-Holman, Vice President of Education and Quality
Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, is the VP of Education & Quality at McBee, bringing over 35 years of expertise in home health and hospice. As a registered nurse and home care attorney, she specializes in regulatory compliance. Lisa has held various roles, from field nurse to executive, managing accreditation surveys, acquisitions, and regulatory crises. In 2004, she founded Selman-Holman & Associates, offering consulting, coding and OASIS review services. Lisa is a renowned educator, known for turning challenges into achievements. Joining McBee in 2021, she leads education initiatives at the Post-Acute Academy, providing courses for home health and hospice staff and executives, including clinical, regulatory and onboarding requirements.

About the Author
Michelle Horner, Manager of Clinical Consulting and Education
Michelle Horner, BSN, RN, HCS-O, HCS-D, HCS-H, COS-S is the Clinical Consulting and Education Manager for McBee. She has more than 30 years of experience in healthcare with an extensive background in critical care and home care. Michelle has been instrumental in the content creation for the McBee Post-Acute Academy. She currently specializes in Quality, Clinical, and Regulatory Consulting and Education. Michelle develops and provides custom on-site client education programs. She speaks regularly for various home care associations. Her expertise regularly appears in the Decision Health Diagnosis Coding Pro and she is a subject matter expert contributor for several Decision Health publications. Michelle currently serves on the AHCC’s Board of Medical Specialty Coding and Compliance Certification HCS-D and HCS-O Committees.
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