2020 CAHSAH Annual Conference & Expo
eBook
Rethinking Referral and Intake Under PDGM
Identify key steps home health agencies can take to streamline their referral and intake process and position their organization for success under the new model. Gain detailed insight on identifying agency trends, developing checklists, educating staff, optimizing your EMR, assessing department structure and more.
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Success Stories
Home Health Provider Prepares for PDGM; Reduces LUPA by 40% through Episode Management
The home care provider was experiencing a high LUPA rates that consistently exceeded 15%. A staffing shortage, particularly with nurses, combined with communication challenges throughout made it difficult to achieve positive patient outcomes.
Home Health Agency Transforms Orders Management Process to Increase Documentation Compliance and Resolve $6.9M in Unbilled Revenue
Learn how McBee partnered with the agency to tackle their gaps in face-to-face documentation compliance and resolve all of their unbilled revenue with agency-wide education initiatives and adapting best practice order management processes.
Home health, hospice recovers more than 82% of aged receivables
The provider had more than $428,000 in aged receivables, 39% of which was aged over 360 days, and struggled to resolve the aged receivable before the timely filing deadline.
Admission nurse role improves OASIS accuracy by 17%
This agency was experiencing inaccuracies in OASIS scoring due to recent clinician turnover. Agency leadership found that dedicating ample resources to thoroughly train new staff in OASIS accuracy was necessary, but beyond what their internal resources could provide at the time.
Interim Management Leadership Restores Agency’s Compliance After Failed ZPIC Audits
The health system was unable to successfully fill several key leadership roles within their home care agency after a loss of leadership. Eleven critical positions were vacant within the clinical, quality assurance, and finance departments. As a result, leadership, strategy, quality performance, and compliance profoundly suffered...
Agency achieves high Star Rating, lowers LUPA rate to best practice standard
This agency faced a LUPA rate consistently more than 13%, which reflected room for improvement in patient care and in reimbursement. A nursing and therapy staff shortage combined with high patient volume made it difficult to achieve proper visit utilization.